Help Center
Answers to frequent questions, solutions for common issues, and ways to reach support.
Quick answers for everyday questions about referencedeck.com / referenzen.com.
General Questions
Accounts, languages, plans, data privacy — the basics.
References & Publishing
Why isn't my reference visible? Contingents, statuses, languages.
Common Issues
Login trouble, missing permissions, missing e-mails, and more.
Contact support
Can't find your answer?
- E-mail — info@referenzen.com
- Inquiry — message the platform team directly from within the app
- Roadmap — see what's planned and suggest features on the public roadmap page in the app
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