Accounts & Login

Registration, e-mail confirmation, login, Microsoft single sign-on, password reset, invitations, and personal settings.

Registration

The registration page offers two account types on separate tabs:

User — a personal account for browsing, watchlists, and messaging. Enter your name, e-mail address, and a password.
Company — creates your personal account and your company's profile in one step. In addition to your credentials you provide the company name (with a live preview of the public profile URL), your industry (with a Suggest a new industry option if yours is missing), your country, and optionally your website and a voucher code.

All registrations require accepting the terms of service and passing a captcha. Passwords must be at least 8 characters and contain upper case, lower case, and a number.

Coming from the pricing page? The plan you selected there is carried into registration automatically — otherwise you start on the free plan.

E-mail confirmation

After registering you receive an activation code by e-mail. Enter it on the confirmation page (it is pre-filled when you follow the link in the mail). Once confirmed, you can sign in.

Registration by invitation

You may arrive at registration through an invitation link — for example when a company invites you to confirm a reference as their client, or someone shares a watchlist with you. The form then shows who invited you and pre-fills your details. Corporate client contacts are guided to the Company tab automatically.

If your company already has an account, don't register a new company — ask your company admin to add you in Team & Permissions. You'll receive your login by e-mail.

Remember me keeps you signed in on this device.
Forgot password? starts the reset flow (below).
Sign in with Microsoft appears for companies that have configured Microsoft Entra ID single sign-on — sign in with your organization account instead of a separate password. Company admins find the setup guide inside the app under Documentation → Microsoft Entra SSO.

The login page also tells you why you were sent there — for example when your session expired or when the anonymous view limit was reached (visitors without an account can only open a limited number of reference detail pages).

Two-factor authentication (2FA)

Protect your account with a second factor: after entering your password, you confirm the sign-in with a 6-digit code from an authenticator app (e.g. Microsoft Authenticator, Google Authenticator, or any TOTP-compatible app).

Enabling 2FA

Open your settings

Avatar menu → Settings → Profile tab → Two-factor authentication → Enable.

Connect your authenticator app

Scan the QR code with your authenticator app — or enter the displayed setup key manually.

Confirm with your first code

Enter the 6-digit code your app shows to verify the connection.

Save your recovery codes

You receive ten one-time recovery codes. Store them somewhere safe (password manager, printout) — they are shown only once. Each code can replace an authenticator code exactly once, e.g. when you lose your phone.

Signing in with 2FA

After a correct password, the login asks for your current authenticator code. Two options on that page:

Trust this device for 30 days — skip the code on this browser for the next 30 days.
Use a recovery code instead — sign in with one of your saved recovery codes (each works once).

Members signing in through Microsoft single sign-on are not asked for an authenticator code — multi-factor policies for SSO accounts are managed in Microsoft Entra ID by your organization.

Managing 2FA

In the settings dialog you can generate a fresh set of recovery codes (the count of remaining codes is shown) or disable 2FA. Both actions require confirmation with your current password or a valid code.

Lost your phone? Sign in with a recovery code, then re-enable 2FA with your new device. If you have no recovery codes left, contact support to have 2FA reset for your account.

Company admins can make 2FA mandatory for all members — see Team & Permissions. Members without 2FA are then guided through the setup at their next sign-in, and 2FA cannot be disabled while the requirement is active.

Password reset

Open Forgot password? and enter your e-mail address.
You receive a reset link by e-mail (for security reasons the page always reports success, whether or not the address exists — check your spam folder).
The link opens a form to set a new password (minimum 8 characters, entered twice). Expired links offer to request a fresh one.

You can also change your password anytime while logged in, in the user settings dialog (avatar menu → Settings → Profile).

Personal settings

Open the settings dialog from the avatar menu in the header. It contains:

Notification settings — for each notification type, choose whether to be notified via inbox (in-app messages), via e-mail, both, or neither.
Profile & password — your name, job title, and contact details; change your password; enable and manage two-factor authentication.
Interface language — ten languages available, independent of the content languages your company maintains.
API — read-only view of your personal API key (used for the REST API and widget configuration).

The header also offers a theme switcher (light / dark / follow system).

Logging out

Use Logout in the avatar menu. Logging out ends your session on both language editions of the platform.

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